Privacy Policy

Voyavox Software and Technology Industry Trade Limited Company ("Voyavox Software" or "Company"), located at Mahmutbey Mahallesi, 2534. Sokak, Polat Port Residence, No: 13, İç Kapı No: 1, Bağcılar, Istanbul, Turkey, is committed to protecting the privacy of our valued users and potential customers who visit our website, use our services, or interact with us. Our company is registered with the registry number 1088726. This Privacy Policy explains how Voyavox Software collects, uses, shares, and protects personal data.

This Privacy Policy has been prepared in accordance with the provisions of Law No. 6698 on the Protection of Personal Data ("KVKK") and related legislation. By visiting our website or using our services, you accept the practices set forth in this Privacy Policy.

As Voyavox Software, we collect various personal data to provide you with better service and ensure the functionality of our website. The categories of personal data we collect and collection methods are as follows:

I. Data Provided Directly by You

1. Your name, surname, email address, phone number, name of the clinic/institution where you work, your position, and other information that may be included in your message. This data is collected through contact, demo request, or newsletter subscription forms on our website.
2. Personal data you share when contacting us via email, phone, or other communication channels (information related to your questions, complaints, or requests).

II. Data Collected Automatically (Through Cookies and Similar Technologies)

1. IP address, operating system, browser type and version, device identifier.
2. Pages you visit on our website, click counts, time spent on the site, search terms, referral URLs.
3. This data is automatically collected through cookies and similar technologies for website operation, performance analysis, user experience improvement, and marketing activities. For detailed information about cookies, please read our Cookie Policy.

We may process the personal data we collect for the following purposes:

1. To provide and improve our services on the website.
2. To respond to your communication, demo, and information requests.
3. To provide you with information about our products and services, and to conduct marketing and promotional activities.
4. To analyze website performance, fix errors, and improve user experience.
5. To fulfill our obligations arising from relevant legal regulations.
6. To resolve potential disputes and protect our legal rights.

Your personal data may be transferred to third parties in the following cases, in line with the purposes stated above and in accordance with the conditions specified in Articles 8 and 9 of the KVKK:

1. To our domestic or international third-party business partners from whom we receive services such as website hosting, infrastructure services, cloud storage, clinic management and patient tracking programs produced for the dental sector. These transfers are made within the limits necessary for service provision and secured by contracts.
2. To authorized public institutions and organizations when requested due to a legal obligation or court order.
3. When collaborating for marketing, product development, legal information, or business development purposes.

1. Your personal data is stored for the period necessary for the processing purposes stated above or for the retention periods specified in the relevant legal regulations. When the retention period expires, the data is deleted, destroyed, or anonymized in accordance with KVKK provisions.
2. To ensure your data security, we take all reasonable technical and administrative measures to prevent unauthorized access, unlawful processing, disclosure, alteration, or loss of your personal data. These measures include data encryption, access controls, and network security solutions.

In accordance with Article 11 of the KVKK, as personal data subjects, you have the following rights:

1. Learning whether personal data is processed,
2. Requesting information about the processing if personal data has been processed,
3. Learning the purpose of processing personal data and whether they are used in accordance with the purpose,
4. Knowing the third parties to whom personal data is transferred domestically or internationally,
5. Requesting correction of personal data if it has been processed incompletely or incorrectly,
6. Requesting deletion or destruction of personal data within the framework of the conditions provided in Article 7 of the KVKK,
7. Requesting notification of the above correction, deletion, or destruction operations to third parties to whom personal data has been transferred,
8. Objecting to the emergence of a result against the person by analyzing the processed data exclusively through automated systems,
9. Requesting compensation for damages if harmed due to unlawful processing of personal data.

To exercise these rights, you can apply in writing to our email address info@voyavox.com or submit your application through other methods determined by the Personal Data Protection Authority. Your application will be responded to within 30 days at the latest.

For more detailed information about our website's cookie usage, please review our Cookie Policy.

This Privacy Policy may be updated from time to time due to legal requirements, technological developments, or changes in our business processes. Updates take effect on the date they are published on our website. We will notify you through appropriate methods for substantial changes to our policy.